Legal
Privacy Policy.
How we collect, use, and protect your personal information.
Last updated — May 2026
7 sections
Who We Are
FR-PRO Contracting Services is a family-run flooring and renovation company operating across the Greater Toronto Area and Ottawa, Ontario, Canada. We are a brand of Flooreno. This policy explains how we handle personal information collected through our website at frpro.ca.
What We Collect
When you submit our contact form, we collect your name, phone number, and email address (email is optional). We do not collect payment information, government IDs, or any sensitive personal data through this website.
Why We Collect It
The sole purpose of collecting your contact details is to call or email you back with a flooring or renovation quote. We do not use your information for marketing campaigns, newsletters, or any purpose beyond responding to your inquiry.
Who Has Access
Your information is accessible only to FR-PRO staff directly involved in responding to your inquiry. We do not sell, rent, trade, or share your personal information with any third parties.
Your Rights
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, email us at info@frpro.ca and we will respond within 30 days.
Cookies & Analytics
Our website may use cookies and analytics tools to understand how visitors use the site. These tools collect anonymized usage data only — they do not collect personal information from your contact form submission. You can disable cookies in your browser settings at any time.
Contact Us
If you have any questions about this privacy policy or how your data is handled, please contact us at info@frpro.ca or call us at +1 (416) 555-0100.
This policy may be updated periodically. Any significant changes will be posted on this page. By using our website, you agree to the practices described in this policy.